East predicts five-figure cost saving with Rapid

East, the women’s lifestyle clothing and accessories retailer is implementing the RAPID Store Management System from Retail Answers, which is predicted to save the retailer £11,000 a year in print and postage costs alone. Other benefits include compliance monitoring in all stores, the collection of data from stores using on-line forms and automatic integration with Microsoft Exchange.

Silvia Wetherell, Retail Hub Manager at East said

“We chose RAPID due to the simplicity of its user interface and the strengths of the document searching. I love having the ability to create my own forms quickly & easily to collect whatever information I need.”

Rapid has been designed to be implemented quickly and smoothly. Configuration options provide the right amount of flexibility while not being overly complex and the web-based architecture means that it is simple to deploy across both head office and store networks with the minimum of overhead. RAPID will operate seamlessly on the existing tills, the new tills and iPads in East’s stores as well as PCs in head office.

Kuljit Kahlon, Project Manager at East said

“Rapid is a leap forward for store communication and the method that information is accessed at EPOS. It is an innovative product which I believe will increase productivity levels throughout the estate, going forward a great solution for East.”

Angus Stewart, Head of IT at East said

“Rapid is part of the East strategic IT initiative and is more important than our EPOS replacement project. RAPID is a key part of East’s Green Initiative and the deployment on iPads will further reduce our dependence on printed materials”.