RAPID suits up for Moss Bros

Moss Bros, the UK’s number one branded suit specialist, has selected the RAPID store management system from Retail Answers, to improve the flow of information between head office and their 150 stores across the UK. The web-based system will provide all team members with a single point of communication, ensuring key information can be instantly transmitted at the click of a button.

Central to the selection of RAPID, was the action management and forms functionality which will help the central retail operations team ensure consistency across the estate. The system will provide visibility of task completion across all stores and help stores plan and prioritise their actions. It will also reduce the reliance on paper, email, fax and most importantly, telephone, which Moss Bros Group plc anticipates will significantly reduce costs and administration.

Ultimately, Moss Bros intends the greatest benefits of the system will be those experienced by the customer. Store teams will benefit from the streamlined administration and instant access to product, visual merchandising and procedure information, enabling them to provide outstanding customer service. .

Lucy Chandhial, Retail Operations Manager said:

“Rapid from Retail Answers had all the functionality we were looking for and has integrated seamlessly into our store till environment. I’m sure we will find new applications and benefits of the system as the project progresses”

For further information and screenshots of RAPID click here or simply email: info@retailanswers.co.uk to arrange a 1hr demonstration to see how RAPID can revolutionise the way you communicate...