Retail Answers - Retail Systems Consultants & RAPID Site Management

Retail Answers provides consultancy and the RAPID site management system to retailers and contract caterers. It works with multi-site organisations to achieve significant improvements in profitability through the successful exploitation of technology.

Retail Answers’ consultancy services have been improving retailer’s business processes and their return on investment in IT systems for nearly 20 years and RAPID has been improving store management in retailers over many years and is now revolutionising the way that contract catering organisations operate.

Some of RAPID's benefits are:-

• Increasing the efficiency of remote site operations by automating processes and simplifying data entry
• A multi-level messaging system to provide instant alerts and to monitor compliance and the completion of actions
• A flexible forms management system allowing users to design their own forms and collect key information from remote sites for a range of purposes including training, health and safety and hygiene requirements

What our clients have said about us:

“Retail Answers was creative in the design of robust business processes and worked closely with my team to develop their skills and ensure a successful rollout. Our short listing for the Retail Week’s Technology Initiative of the Year is just further testament to the extraordinary success of this project.”
Simon Thomas, Borders

“Rapid is part of the East strategic IT initiative and is more important than our EPOS replacement project. RAPID is a key part of East’s Green Initiative and the deployment on iPads will further reduce our dependence on printed materials.”
Angus Stewart, East

"We wanted a new system that would significantly improve the efficiency and flexibility of our remote site operations and provide a platform for our future growth. RAPID has certainly achieved that and Retail Answers has been incredibly responsive in designing a system to meet our needs and it can only have great appeal in the wider contract catering market."
Graham Sibthorp, Brookwood

Find out more on why clients come back to us again and again