Multichannel systems consultancy

Retail Answers’ consultancy services have been improving retailer’s business processes and their return on investment in IT systems for nearly 20 years.

The type of work we have done includes:

• Reviewing the systems that support the Ecommerce, store & wholesale businesses of our clients and developing IT plans to meet future needs
• Managing improvements in the use of existing systems to improve business processes to meet future business strategy
• Managing the selection of new multi-channel business systems including Ecommerce, retail, wholesale, warehousing and finance
• Project and programme management of the implementation of new multi-channel business systems ensuring stakeholders gain the expected benefits
• Managing suppliers to improve systems and to make sure that service levels are being met